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Features of the passenger app
Make your customers experience the magic of seamless transportation. Be it booking rides, tracking journeys, or making secure payments, we have got you covered.
Quick and Easy Booking
Enable passengers to book a ride with just a few taps. Allow them to select pick-up and drop-off locations, preferred vehicles, and get estimated fares effortlessly.
Real-Time Ride Tracking
Keep your passengers informed and enhance their peace of mind by providing real-time tracking of their ride and estimated arrival time.
Online booking with multi-payment modes
Make it easy for your customers to book rides with various payment options including credit cards, debit cards, and e-wallets. This multi-payment feature ensures a seamless booking experience, catering to the diverse preferences of passengers.
Driver Rating and Feedback
Empower passengers to rate their rides and provide feedback, thereby ensuring accountability and continuous improvement of service quality.
Fare Estimates
Allow your passengers to plan their budgets effectively. It displays your user accurate fare estimates based on distance, time, and applicable surge pricing.
Trip History and Receipts
Provide passengers with access to their trip history and digital receipts for easy expense tracking and record-keeping.
Trip management
Allow your passengers to request rides on-demand or schedule them ahead of time and offer unparalleled flexibility. Enable your passengers to plan their trips according to their convenience.
Track driver location
Give your passengers peace of mind with real-time driver tracking. They can view the exact location of their driver, allowing them to make necessary adjustments to schedules and routes in real-time, enhancing their travel experience.
Change payment method
Passengers can switch their payment method at the end of their trip. This flexibility allows your passengers to choose a different payment option while providing a hassle-free and personalized payment experience.
Trip requests with multiple checkpoints
Offer passengers the flexibility to include multiple stops in a single trip. This feature is ideal for those busy days when passengers need to run multiple errands. Moreover, it ensures a convenient and efficient travel experience.
Promotional offers
Customers can enjoy various promotions such as promo codes, referral bonuses, and rewards to boost trip numbers and capture market share.
Arrival confirmation
Automatically notify passengers when their driver arrives via SMS, email, or push notification. This feature acts as a reminder. Plus, ensures that passengers are ready for their ride, reducing wait times and improving efficiency.
Emergency SOS to enhance safety
Enhance passenger safety with our SOS feature. When activated by the passenger, the system sends an SMS update to family or friends, pinpointing the user's location. This feature provides peace of mind in emergencies and ensures help is on the way.
Trip history
Passengers review past and upcoming trips. This comprehensive trip history includes all necessary details, helping passengers with better planning and record-keeping for their travel needs.
Driver review and ratings
Encourage passengers to rate their driver and leave tips. This feedback system promotes better service by acknowledging your drivers for a smooth journey and motivating them to maintain high standards.
In app messaging
Integrated in-app chat for easy communication between passengers and drivers. This feature streamlines communication while ensuring any queries or updates can be addressed promptly.
Call masking to protect privacy
Protect the privacy of drivers and passengers with call masking. This feature anonymizes phone numbers during calls and ensures that personal contact information is not shared. The feature is designed to provide a secure and private communication channel.
In app wallet
Simplify payments with an in-built digital wallet. Passengers can load money into their wallet and make payments seamlessly for rides. This offers a convenient and quick payment option directly within the app.
Wallet top-up options
Allow users to top up their in-app wallet with credit cards, debit cards, or online banking. This flexibility ensures that passengers can easily maintain a balance in their wallet and are ready for their next ride.
Transaction history
Provide detailed transaction history to passengers for better financial tracking. Passengers can view all wallet transactions, including ride payments, top-ups, and refunds to help the m manage their finances effectively.
Trouble-free Transportation in a Few Simple Steps
It's as simple as walking down the stairs. Learn how you can provide hassle-free transportation to your users in simple steps. They just have to;
Launch the App
Install and open the app on their phones.
Sign Up or Log In
Create an account using an email and password to log in.
Set Pickup and Drop-off Locations
Enter where they want to be picked up and dropped off.
Choose Vehicle Type
Select their preferred type of vehicle.
Confirm Booking
Double-check the details and tap to request a ride.
Track Your Driver
Watch the driver's location in real-time on the map.
Enjoy the Ride
Get into the car and have a comfortable journey till reaching destination.
Make Payment
Pay for the ride using a preferred method, like a credit/debit card or cash.
Rate Your Experience
Provide feedback and rate your driver to help improve the service.
Unlock the benefits
A user app designed to empower your taxi business, enhance customer experience, and fuel business growth.
Convenient Ride Booking
Your customers can easily book rides at their fingertips. It eliminates the need for phone calls or waiting on hold.
Real-Time Ride Tracking
The app allows users to track their rides in real-time on a map. This feature enhances transparency and builds trust.
Seamless Payment Options
By integrating secure and convenient payment methods within the app, you empower passengers to pay digitally, reducing the hassle of cash transactions.
Improved Communication
The user app is armed with in-app messaging or calls features enabling direct communication between drivers & passengers. This fosters clear and efficient communication.
Enhanced Safety and Security
Features such as driver identification, trip tracking, and an emergency button reassures passengers that their safety is a top priority.
Personalized User Experience
Passengers can save their preferences, such as favorite locations or preferred vehicle types adding a touch of convenience and familiarity.
Access to Ride History and Receipts
This feature allows easy access to ride history and digital receipts simplifying expense tracking for travellers and providing a convenient record.
Feedback and Ratings
The app allows passengers to provide feedback and rate their rides which helps you identify areas for improvement and maintain high customer satisfaction levels.
Competitive Advantage
Set yourself apart from the competition with our user app. Embrace a modern, customer-centric approach that appeals to tech-savvy passengers.
Increased Customer Retention
With the app's user-friendly interface and convenient features, you create a memorable experience for passengers that results in repeat customers.
Testimonials
Client Testimonials
Proofs we have done amazing things!
Yelowsoft helps its Mexican client – Click To Go with an advanced Super App. Watch the below video where our client shares his experience of working with us.
Arturo Reveles
Click To Go
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News, blogs and Insights
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