When it comes to selecting the best taxi dispatch system, it's extremely crucial to select a solution that is best suited to your business. As there are various types of taxi dispatch solutions available, it becomes quite challenging to do so.
However, starting and especially maintaining a taxi business is not a walk in the park. From managing drivers and vehicles to coordinating the timely pickups and drop offs, every aspect must be properly planned.
This is where taxi dispatch software comes in. It speeds up the entire process while reducing the management time, energy, and the costs of having to do a certain job under certain circumstances.
Below you will find the list of the most suitable taxi dispatch systems to meet your needs. That is why we’ve defined the top 10 by particular attributes and performance characteristics to help you understand what you might require at the moment.
How do we analyze and select taxi dispatch software?
Our list is curated by industry experts who understand the unique needs of taxi and transportation businesses. By keeping your needs in mind, we aim to provide valuable insights to help you make an informed decision and find the best software to streamline your operations and scale your business.
Discover the top 10 taxi dispatch software in detail below. But before exploring them, let us understand the importance and benefits of taxi dispatch software.
Taxi dispatch software for easy dispatching and automating business
Taxi dispatch software helps taxi companies and transportation services streamline, automate, and manage their dispatch operations efficiently.
These cab softwares enable taxi businesses to organize their dispatch processes. Plus, ensures timely pickups and drop-offs without the hassle of manual coordination.
By using taxi cab dispatch software, you can maintain consistency, improve operational efficiency, and focus on growing your business instead of getting stuck with the same routine tasks.
Apart from the easy dispatching and automating your taxi business, the taxi management software offers numerous benefits that you may be craving for.
Benefits of Taxi dispatch software for taxi transfer businesses
-
Efficient dispatching: It streamlines the dispatching process. Plus, you can quickly allocate taxis to your passengers while reducing wait times.
-
Enhance customer experience: Customers can easily book rides through user-friendly interfaces. It ultimately improves overall customer satisfaction.
-
Easy fleet management: You can manage the entire fleet from a single location and dashboard. This helps you make better decisions and resource allocation.
-
Increased revenue: Taxi platform empowers you with efficient dispatching, smart fare management, optimum driver utilization, dynamic pricing, and more. This results in maximized revenue.
-
Improved safety: Driver and passenger verification features enhance safety by ensuring only authorized individuals use the service.
-
Insights about your business: Detailed analytics provide you insights into customer behavior and preferences. This allows you to create targeted marketing strategies.
-
Scalability: You can easily accommodate increased demand during peak hours or seasons.
-
Customer loyalty: Feedback mechanisms allow you to make continuous improvement based on customer suggestions. And strengthens loyalty and satisfaction.
Here are the top 10 taxi dispatch software for you to adopt, automate, and increase your revenue.
1. Yelowsoft
Transform your taxi business with YelowTaxi
No matter if you want to take your business online or if you want to migrate from an existing system to a cloud taxi dispatch system – YelowTaxi can help build your own branded and advanced taxi booking software in just 3 weeks.
YelowTaxi is one of the best taxi dispatch software providers globally. It caters to more than 500+ taxi businesses in 40+ countries.
In addition, it allows you to automate your business effortlessly and manage your entire taxi business including;
- Multiple fleets
- Drivers
- Passenger requests
- Invoices and more
YelowTaxi can help you enhance operational efficiency, improve customer service, and drive business growth in this competitive taxi industry.
Moreover, whether you are providing transfer services like ride-hailing, dispatch, airport or corporate transfers, with YelowTaxi’s ready to use white label taxi booking software, you can manage all under one umbrella.
You can save time, reduce costs, and grow your revenue in this customer-centric digital era while surpassing your customers’ expectations.
Best for: Taxi company owners providing taxi transfer services like dispatch, ride-hailing, corporate transfers, airport transfers, car rental, limo transfers.
Other key features:
- Unified dashboard
- Auto invoice generating
- Real-time tracking
- In-app communication
- Customization options
- 3rd party integrations
- Reports and analytics
- Scalability
- SOS button
- Automated dispatching
- Easy routing and more…
YelowTaxi pricing
YelowTaxi offers a 7-day free trial (no credit card required). The best thing it offers is, you can automate your business and start driving more trips for free. Choose a plan that fits your specific needs.
SAVE UP TO 20% with our annual billing
Starter
$79/mo
billed annually
Includes - 500 trips/month
Per additional trip $0.20
Professional
$199/mo
billed annually
Includes - 1,500 trips/month
Per additional trip $0.17
Growth
$649/mo
billed annually
Includes - 6,000 trips/month
Per additional trip $0.13
What people say about YelowSoft
Abdullah Halim
Managing Director, SK Taxi
We are really impressed with them because they created an app beyond my expectations. It has helped me to streamline my taxi business while also providing a more convenient and enjoyable experience for my customers.
Arturo Reveles
CEO, Click To Go
It was a pleasure working with a team of expert developers to create a taxi app for my business. The team was professional, responsive, and incredibly knowledgeable about the latest trends in the industry.
Mohamad Amirul Shafiq
CEO, Smart Taxi
It was a great pleasure working with Yelowsoft team as they built a smart taxi app, and I must say, it was an incredible experience. The team was extremely knowledgeable and skilled, and they paid attention to every detail.
Ploy Rahong
CEO, Navigo
I couldn't be happier with the results. From the very beginning, the team was professional, responsive, and incredibly knowledgeable about the latest technology trends and user needs.
Makesi Peter
CEO, Travee
I would highly recommend their services to anyone looking for a reliable and skilled team of developers to help them create a taxi app.
2. iCabbi
Best for: Taxi companies, transportation businesses, fleet operators, and dispatch centers.
About iCabbi:
iCabbi is a well-known taxi dispatch system provider. It offers innovative solutions for taxi companies and transportation businesses.
The features it includes are automated dispatching, real-time tracking, driver management, customer booking apps, and reporting tools.
Moreover, iCabbi's software is designed to streamline operations, improve efficiency, and enhance the overall customer experience.
3. Autocab
Best for: Taxi companies, private hire firms, fleet operators, transportation networks.
About Autocab:
Autocab is a leading provider of taxi dispatch software and technology solutions.
Autocab's software includes features such as automated dispatching, real-time tracking, driver management, customer booking apps, and reporting tools.
The taxi cab booking solution is aimed at optimizing fleet management, increasing revenue, and providing better service to passengers.
4. Taxicaller
Best for: Taxi companies, limo, private hires, and car service companies.
About Taxicaller:
Taxicaller has been providing cloud-based taxi dispatch software and technology solutions since 2011 with the aim of transforming the transport industry across the world.
Taxicaller offers a comprehensive suite of products and tools like custom reports, invoicing, and more so you can easily manage your business.
5. Limoanywhere
Best for: Livery companies, chauffeured transportation companies, limousine service providers, and executive car services providers.
About Limoanywhere:
Limo Anywhere is a leading provider of software solutions specifically designed for the limousine and livery industry.
It offers a comprehensive suite of taxi management app tailored to the needs of limousine service providers, chauffeured transportation companies, and executive car services.
Explore the detailed comparison of YelowTaxi and Limo Anywhere
6. Jugnoo
Best for: Taxi companies, local taxi service providers, taxi dispatchers, and auto rickshaw owners.
About Jugnoo:
Jugnoo is an Indian company founded by IITians who started as the first auto rickshaw aggregator. It offers mobility as a service platform that allows taxis and auto rickshaw owners to transform their offline business online.
7. eCabs
Best for: Taxi companies, local residents, business travelers, hotels and travel agencies.
About eCabs:
eCabs is a transportation company based in Malta that provides a range of mobility services that includes taxi services, chauffeur-driven car rentals, and airport transfers.
eCabs offer mobile apps to taxi business owners and help them digitalize their services. The end customer can book rides easily at their fingertips.
8. Chauffeur Drive Systems
Best for: Chauffeur-driven car companies, transportation providers, corporate clients, and travel agencies.
About Chauffeur drive systems:
Chauffeur Drive Systems (CDS) is a technology company that provides software solutions for chauffeur-driven car services and transportation businesses.
It is a software tool designed to streamline operations, improve efficiency, and enhance customer service.
9. Cabtreasure
Best for: Taxi companies, transportation firms, and ride-hailing businesses.
About Cab treasure:
Cab Treasure is a taxi management software provider. Their platform aims to optimize dispatch processes, increase productivity, and improve customer satisfaction for taxi and transportation businesses.
10. Sherlock Taxi
Best for: Taxi companies, private hire firms, and transportation operators.
About Sherlock Taxi:
Sherlock Taxi is a leading provider of taxi booking app.
Sherlock Taxi's business software includes features such as automated dispatching, real-time tracking, driver management, customer booking apps, and reporting tools.
Why do you need taxi dispatch software?
Above we discussed the top 10 taxi dispatch software that can help you transform and grow your business. However, each of them cost money.
And if you are still wondering if you should invest in any of the above taxi booking software, then your concern is real.
Below, you will see how much benefit these softwares can do.
- Boost in productivity
- Remove human error
- Easy access to data and analytics
- Managing a business from anywhere
- Streamlines operations
- Increases revenue
- Easy dispatching
How to choose the right taxi dispatch software for your business?
Selecting the right taxi dispatch software is very important in determining the success of your business. It is therefore important that one or more factors are taken into consideration when making the right decision.
Here are some top considerations to help you choose the right taxi dispatch software for your business:
Compatibility and integration
Make sure the software can be integrated with your existing systems. This makes it easier for you to go about your business without any disturbances.
Scalability
Choose a software solution that can scale as your business grows. Look for features and functionalities that can easily handle increasing demand, additional vehicles, and expanding service areas without compromising performance.
Customization options
Pick a taxi company software that offers customization based on your specific business needs. This allows you to adapt the software to your unique requirements and preferences.
Ease of use
The software should also be easy to use. It should have a neat and clean design that is easy to operate for you, your dispatchers, drivers, and passengers. This will eliminate extensive training requirements.
Reliability and support
Select a reputable vendor that offers reliable software solutions and provides excellent customer support. This will ensure you will get prompt assistance in case of any issues or technical difficulties. Plus, it will minimize downtime and disruptions to your operations.
Security features
Make sure the software has integrated security aspects such as data encryption, user authentication, and safe payment processing to ensure data privacy and shield against threats or hacking.
Cost-effectiveness
Look at the total expense of the software, such as installation fees, monthly or annual plans, and costs of updates or technical assistance. Determine the return on investment (ROI) so as to know whether the software is a worthy investment or not.
Reviews and recommendations
Spend some time searching for the opinions of other taxi companies that have used the software – read reviews, testimonials and case studies. You can look at what your counterparts in the industry are doing or consult with transport consultants to get ideas and suggestions.
Conclusion
Understanding the potential benefits of the software for taxi dispatching within the context of company performance and customer satisfaction, more and more players in the industry are adopting these technologies. However, to optimize these opportunities to the maximum extent possible, it is necessary to choose the right software to achieve business goals and meet essential organizational needs.
Thus, the evaluation of taxi dispatch software depends on three main factors: scalability, usability and cost-efficiency. The top 10 taxi dispatch software listed here were selected with these qualities in consideration. It also guarantees they can evolve in line with the growth of your business, as well as increase the efficiency and availability of time.
If you are willing to improve your taxi business operations, then you should try Yelowtaxi. It offers a 7-day free trial so you can identify how this white label software solution can improve your dispatching procedures, distribute resources efficiently, and raise your customer service level & profit.
Begin your path in enhancing efficiency and profitability of your business in the taxi industry by choosing the appropriate software for your taxi dispatch business.
FAQ's
Taxi dispatch software is a tool that automates the taxi business. It streamlines the operational process of assigning and managing taxi bookings and beyond. Plus, it improves efficiency and customer service.
Taxi dispatch software can be used by taxi companies, offering taxi transfer services in various forms like ride hailing, airport transfers, corporate transfers, limo and more.
The best taxi dispatch software for automating business are;
- YelowTaxi
- TaxiCaller
- Moovsapp
These platforms offer comprehensive features and reliable performance.
The essential taxi dispatch features that you need for your taxi dispatch business and drivers are:
- Real-time tracking
- Automated booking
- GPS mapping
- In-app communication
- SOS features
- Reports and analytics
- Driver management
- Easy and dynamic fare calculation and more…
Choosing the best for your business depends on your requirement. However, experts suggest that buying a script can be cheap but expensive in the long term as it does not come with customization options and is not scalable as well.
On the other hand, white label taxi dispatch software offers almost everything that even a startup or a single taxi owner can afford and start offering transfer services online. So, identify your requirements and choose what’s best for you.
The cost to build a taxi dispatch system from scratch varies on factors like features, development time, and resources required. However, the approx cost would be ranging between $50,000 to $100,000. Buying a script or white label software may range from hundreds to thousands of dollars, depending on the provider and features included.
