Are you currently using WhatsApp to manage your taxi business?
Are you facing the below-mentioned challenges while managing your taxi business with WhatsApp?
- Booking confusion
- No automatic ride assignments
- Hard to keep track of drivers
- Inconsistent customer service
- Trouble handling payments
- Difficulty in growing your business
- No insights or reports about your drivers, customers, and business
- Security concerns for your drivers and passengers
- Lack of branding and feels like cheap service providers
- Hard to track driver availability
If yes, you are missing out on a huge opportunity to scale in the era of white-label taxi booking apps.
With WhatsApp, you are running a marathon in flip-flops.
It’s time for you to run a sprint by switching from WhatsApp to the taxi booking app.
In this blog, you will read about:
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The pros and cons of using WhatsApp for taxi business
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The pros and cons of switching to White label taxi booking app
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Step by step guide to switching from Whatsapp to a white label taxi booking app
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How to choose th right white label ride share app for your business?
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Why choose Yelowsoft’s White label ride share app?
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Conclusion
Let’s start with the pros and cons of using WhatsApp for your taxi business.
Pros and cons of using WhatsApp for your taxi business
WhatsApp is a familiar, easy-to-use, and cheap option for small taxi companies to get started smartly. But it is more like using a hammer to fix everything.
Know that WhatsApp is a messenger app. It was built to solve communication problems and not to run and manage the complex needs of your modern taxi business.
Let’s explore the pros and cons of using WhatsApp for your taxi business.
Pros of using WhatsApp for your taxi business
| Pros | Description |
|---|---|
| Basic communication tool | Most people already have WhatsApp on their phones. Drivers and customers don’t need to learn anything new. |
| Low cost or call it free | It’s free. No expensive infrastructure is needed. It's a perfect option for taxi businesses just getting to started. |
| Tooling and framework support | Huge support in IDEs and build tools like Maven and Gradle. Micronaut & GraalVM for native image support available. |
Now let’s explore the cons of using WhatsApp.
Cons of using WhatsApp for your taxi business
You explored the pros and cons of WhatsApp for your taxi business. Hope you agree with the points mentioned above.
Switching from WhatsApp (messaging software) to taxi booking software will result in a profit-making decision.
Benefits of switching to a white-label taxi app
Using a white-label taxi app will help you address all the limitations that you face with WhatsApp. It will streamline your booking process, improve operational efficiency, and allow you to reach more passengers.
Have a look at some more benefits a ready-to-use taxi app offers.
| Benefits | Description |
|---|---|
| Efficient fleet management | Automates the booking process and makes it easier for you to dispatch drivers. It also ensures fair ride distribution with just a few tabs. |
| Payment flexibility | You can easily integrate your choice of payment gateway to offer an easy checkout option to your passengers. They can pay via card, wallet, or local systems at their fingertips. |
| Customer satisfaction | Offers features like real-time tracking, fare estimation, cashless payments, and referral discounts—all within one user-friendly app. |
| Business analytics | The app comes with advanced reporting and analytics tools that empower you to track driver performance, ride stats, revenue, and customer satisfaction. This will help you make informed and data-driven decisions. |
| Scalability | The White label taxi app is designed to grow with your business. Whether you are expanding your fleet, entering new areas, or adding services like ride-sharing or delivery – the app can scale smoothly as you grow. |
The cons of switching to a taxi application
Of course, switching to a taxi app has its own challenges. But its benefits outweigh the short-term learning curve.
Here are the cons that are more like a long-term investment and less con.
Initial investment
Taxi software requires an upfront investment, whether you are purchasing it whole or using it on a subscription model.
But think like you are ‘planting a mango tree’. The sooner you plant, the sooner you will get the shade and fruits.
Training time
Adopting a new system does require time to understand. When you transition to a white-label taxi app from WhatsApp, you, your driver, and dispatchers will require training.
But with the highly user-friendly and intuitive platform, all can learn to operate in hours and not months. Hence, the cons become the pros in no time.
Technical dependencies
When you opt to build your taxi app from scratch or buy a script will make you dependent on the developers or providers.
But when you choose a reliable taxi app provider like Yelowsoft with robust cloud infrastructure, these concerns disappear.
A step-by-step guide to switching from WhatsApp to ride sharing app
Making the transition from WhatsApp to a ride share app doesn’t have to be a daunting task. Here’s how you can transition smoothly and start reaping the benefs with Yelowsoft.
Personalized demo
We organize a personalized demo where you can share business and software requirements. You will have a complete walkthrough of the app.
Driver integration
Our experts then help you import your current drivers into the new system and send them automatic invites to start using the app.
App store release
We help you launch your customer and driver app in the App Store and Google Play. This makes it easy for your drivers and passengers to access the app easily.
Suggested: Importance of App Store optimization for your business
Redirect old users
Replace the old communication channels (like WhatsApp) with the new app for your customers.
Start operating
Finally, you are ready to use the app. Start using your new system and offer a taxi transfer service just like Uber does.
Suggested: A complete guide to white label ride share app development
How to choose the right white label ride sharing app for your business
When selecting a white-label taxi booking app, look for these key features:
| Feature | Yelowsoft | |
|---|---|---|
| Fleet management | ||
| Payment integrations | ||
| Brand customization | ||
| Real-time tracking | ||
| Scalability | ||
| Analytics & reporting | ||
| Customer support | ||
| Instant technical support | ||
| Free product demo | ||
| Free regular software updates | ||
| Free feature launch |
It’s clear as day that moving to a white label taxi booking app offers you far more tools to scale and grow than WhatsApp ever could.
Why choose Yelowsoft’s white label taxi app?
When it comes to choosing the right app provider, Yelowsoft offers features and benefits tailored to your taxi businesses despite of the size, number of fleets or drivers.
When you choose Yelowsoft, you;
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Can scale your business indefinitely: Yelowsoft processes millions of trips every day with no cap on how many rides your business can handle.
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Get regular updates: Stay ahead of the competition with free monthly updates that introduce new features.
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Get 24/7 support: Our customer support team is always available to address your issues or query and resolve them quickly.
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Can launch your branded app on App stores: We’ll help develop and launch your branded app launch on Apple Store and Google Play with ease. This makes it easier for your customers to find and use your service.
Conclusion
In today’s competitive taxi industry, where everything is getting digital with specific softwares, relying on WhatsApp is like bringing a knife to a gunfight.
Though WhatsApp is a familiar tool, but it’s simply not built to handle the complexities of a growing taxi business.
A white label ride sharing app like Yelowsoft can streamline your operations, increase your brand’s visibility, and help you scale effortlessly.
Why get jealous of your competitors and Uber when you can provide better modern taxi service switching to white label taxi booking app.
You have been struggling for long with WhatsApp. Don’t wait now! Make a switch to Yelowsoft’s platform today and watch your business grow better than your competitors. It’s time to work smarter and not harder.
