In the initial phases of business, managing operations manually might not look like a lot to pay attention to but as it grows and as the demand increases, it can become a headache.
Some of the common challenges such as poor fleet management, customer safety due to the lack of tracking systems, etc. can hamper customers' trust in your business.
Such challenges can be tackled effectively with a taxi dispatch system. As it helps businesses to streamline and automate the process of assigning, managing, and tracking taxi rides.
Businesses sometimes lag even if they have software, as their software might not be updating itself with time. It is crucial that with time software introduces features that make operations easy for them.
Yelowsoft is one software that focuses solely on improving the operations of businesses. Businesses have transformed the way they used to operate, with existing features such as,
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automated booking and scheduling
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real-time tracking
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driver performance monitoring
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reporting and analytics
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fleet management
Even after already having a number of standout features, Yelowsoft’s taxi dispatch software continuously innovates to stay ahead of the curve.
Based on customer feedback and catering to customers’ unique requirements, it keeps on building new features and improving the existing ones to help them improve their operations and dominate the taxi industry.
In this blog, we will explore the emerging features of Yelowsoft’s taxi dispatch system in 2025 to understand how it benefits both businesses and customers.
So, let’s get started.
Here are the emerging features of Yelowsoft to look out for in 2025
Yelowsoft's taxi dispatch system not only helps businesses streamline their operations but also has features specially created to help the customers and the drivers as well. Take a glimpse at how the features of our taxi dispatch platform can boost operational efficiency as well as allow your business to scale.
For businesses and their drivers
Calendar feature
Managing the drivers' schedules is a challenge for businesses. But with our calendar feature, keeping track of drivers’ schedules has become easier than ever. The dispatchers can use the emerging calendar feature to,
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Plan the drivers' workdays better
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See available time slots
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Set working hours
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Schedule rides to drivers in advance
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Check drivers’ idle time
This ensures a steady flow of rides for drivers, creating a fatigue-free and more productive working environment for drivers. This approach also gives the drivers a chance to maximize their earnings without getting burnt out. So, Yelowsoft’s emerging calendar feature, ensures your business creates the perfect ride schedule for drivers that aligns with their work-life balance that too by still remaining productive.
Read More: How to Use Data Analytics to Optimize Taxi Fleet Performance
Razorpay withdrawal
Getting paid on time is crucial for drivers. The Razorpay withdrawal feature allows drivers to transfer their earnings instantly. They no longer need to wait for weekly or monthly payments.
If a driver needs funds urgently to refuel their car, they can withdraw their earnings instantly and continue working. This ensures financial stability and flexibility for drivers. By providing such flexibility, businesses can easily retain their drivers.
Profit & loss summary
Tracking earnings and expenses is difficult without a proper system for taxi businesses. However, with Yelowsoft’s emerging profit & loss feature, admin can easily get their hands on the financial reports.
It shows monthly and yearly earnings and expense reports. The reports are calculated based on various factors such as ride commission, driver cancellation charges, passenger cancellation charges, tax deductions, rewards and incentive amounts, etc. This helps businesses to adjust their strategies accordingly and maximize their earnings.
Driver earning points
Loyalty programs can motivate drivers to perform better. Taxi dispatch system’s driver earning points feature rewards drivers with points based on factors such as,
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completing rides
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maintaining high ratings
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and driving during peak hours
This can help businesses to keep their drivers motivated for long-term success. These points acquired by the drivers can be redeemed by them for cash bonuses or discounts on vehicle maintenance.
Driver confirmation with assigned rides
Sometimes, drivers forget to confirm assigned rides, leading to delays. This feature ensures that drivers accept or reject the requested trip before starting it.
If a driver does not confirm, the ride is reassigned to another available driver. This reduces wait times for passengers and keeps the system running smoothly.
For customers
Hybrid payment
Customers prefer quick and hassle-free payments. The updated pre-payment wallet now allows partial payments.
If a passenger has a low wallet balance, they can pay part of the fare upfront and settle the rest at the end of the trip. This makes it easier to manage payments without needing to top up immediately.
Also More: How to boost customer experience with taxi dispatch software
Improved driver tracking
For Yelowsoft, the focus is not just on building new features but also on improving the existing ones. We know, that waiting for a ride can be stressful when the driver’s location is unclear. The improved tracking feature provides real-time updates with better accuracy.
Customers can get real-time updates on driver movements and can know the exact time of arrival. If a driver is stuck in traffic, the system provides quick updates to the customers, so that they are not left guessing or frustrated.
Return journey
Booking a taxi for a return trip can be inconvenient. The return journey feature allows customers to book a ride back to their initial location in advance.
For example, a business traveler heading to a meeting can schedule a return ride, ensuring they don’t have to book a new ride after the meeting. This saves time and ensures availability.
Conclusion
Yelowsoft's taxi dispatch system ‘s latest features bring efficiency, convenience, and better earnings for drivers while improving the experience for customers. These updates solve real-world problems with smart solutions. Drivers get better control over their schedules and earnings. Customers get smoother, more reliable rides. Yelowsoft’s innovative emerging features benefit everyone. With its assistance, taxi dispatch and ride-hailing businesses can provide faster, fairer, and more user-friendly service to customers.
