Picture this: it’s 8:30 a.m., rush hour. You send a driver a ride assignment. You wait and nothing. You call and no answer. Then, ten minutes later, the driver calls back, confused about pickup…
You know that moment when the phone rings, a customer needs a ride right away, and no one is free to pick up? The line stays busy, the request comes through WhatsApp, or it arrives after hours…
If your dispatcher feels like an air traffic controller every morning, juggling calls, tracking drivers manually, and hoping nothing goes wrong, you’re not alone. Manual dispatching might have worked…
Running a taxi business isn’t easy. You depend on your dispatch system every single day to take bookings, manage drivers, and keep operations smooth. It’s the core of your business, and naturally…
Fare disputes are one of the most frustrating parts of running a taxi or ride-hailing business. One small argument over a few dollars can quickly turn into a negative review, an upset driver, and a…
Private hire operators and taxi firms face tighter service expectations and closer financial scrutiny. This article places your decisions inside today’s Taxi dispatch trends and focuses on practical…
If you run a taxi company, you already know the challenge. Uber now has more than 171 million active users and completed over 3.1 billion trips in just the last quarter of 2024 (Uber Q4 2024…
The taxi industry is moving fast. By 2025, it won’t be enough to just send the nearest driver. You’ll need to know where demand will rise even before it happens. That’s what predictive dispatch with…
Going digital is no longer optional for taxi operators. It’s the path to staying competitive. The global fleet management market alone was valued at USD 23.4 billion in 2024 and is projected to…
